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Frequently Asked Questions
1. What service do you provide?
2. Do you have a minimum order size?
3. Is there a fee for requesting
a quote?
4. Why do you require my phone
and fax
information?
5. How do I contact Space Coast
IC, Inc. if I have a question,
comment or problem?
6. What languages do your traders speak?
7. How do I submit a RFQ?
8. How does Space Coast IC,
Inc. assure the quality of the parts
?
9. Does Space Coast IC, Inc. perform quality inspections on parts?
10. Is there a warranty for parts?
11. Do you accept credit cards?
12. What payment terms to you
offer?
| 1.
What service do you provide? |
| We offer you the easiest way of full-service
procurement of electronic components. We help OEM's, contract manufacturers,
engineers and component manufacturers all over the world with their
requirements of new, obsolete, discontinued, hard to find and military
parts. We are able to deliver within days. |
| 2. Do you have a minimum order size? |
| For new buyers we have a minimum order size of
$ 250 per line item on most components. If you are new to Space Coast IC, Inc. and have
any questions about our minimum order size, feel free to contact us. |
| 3.
Is there a fee for requesting a quote? |
| We don't charge you for requesting a quote.
When an order is placed, the buyer pays the cost of the parts and delivery.
|
| 4. Why do you require my phone
and fax
information? |
| We require your phone and fax information,
because we may need to contact you
regarding your request for quote or order. Quotes are delivered by email and fax, unless your preferences are set
otherwise. Therefore, we require your fax number. |
| 5. How do I contact
Space Coast IC, Inc. if I have a question,
comment or problem? |
| For help with an order, problems with a
request for quote or our website you can use the contact form provided in
the contact us area. |
| 6. What languages do
your traders speak? |
| Our traders have language skills in English, Spanish, French,
German and Chinese. If you have a language preferences, please provide it to
us in your request for quote. |
| 7. How do I submit a RFQ? |
| To submit a RFQ (Request For Quote), please
click the "Request Pricing RFQ" button
in the top menu.
|
| 8. How does
Space Coast IC, Inc. assure the quality of the parts ? |
|
Buyers have 30 business days to inspect and test the parts and return
them if they are defective.
|
| 9. Does
Space Coast IC, Inc. perform quality inspections on parts? |
| Space Coast IC, Inc. inspects all parts when they
enter our facility. Issues that may arise during the quality control process
are resolved prior to shipments to the buyer. |
| 10. Is there a warranty for parts? |
| Space Coast IC, Inc. has a 30 day form, fit, and function
warranty on all parts. |
| 11. Do you accept credit cards? |
| We accept Visa, MasterCard, American Express
and Discover. All credit card
transactions are pre-approved before an order is shipped to ensure that the
credit card is valid and within spending limits. |
| 12. What payment
terms to you offer? |
| We offer Collect on Delivery (COD), Credit card (Visa,
MasterCard, American, Discover), Wire transfer, Net payment terms. Net terms are negotiated before an order is placed.
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